Online counselling

Monday 8 June, 2009

I’ve always loved people, nature and technology.

When I was really young I had a dream of having a computer to do my homework. I bought the first 8 function calculator. I sold the computers that came out before the IBM.

When I became a therapist 20 years ago I had a dream of having a home in nature and using the internet to see clients all over the world. Specifically there would be a wall sized screen or holograms of the people and myself. Then I thought this might be too impersonal – that I would need to be in the same room with my clients.

Well here we are with Skype, Ichat, oovoo and multi video conferencing websites. I have a part-time counselling practice that is almost wholly online and I have access to an office if someone needs to see me in person.

I’ve seen enough clients now – both new and old – online via Skype that I can say the technology is a great fit for counselling. Skype is confidential and it is as if I am in my client’s space. I see and hear all I need in order to be able to intervene just as well as if I were in the room with them. Clients say there is no difference and are surprised at how comfortable they are and how effective the therapy is. In an interesting twist, a couple of clients have said they are more comfortable saying some things they may not have been able to say had I been in the room with them.

I have even done my two hour Wake Up workshop via Skype and it works perfectly.

We are probably a few years away from wall sized screens and holograms, and I can’t wait to be able to use that technology for online counselling. But for now my computer screen and webcam do a great job of connecting me with my clients all over the world. It’s convenient – particularly when different time zones are involved – and often clients will see that I’m online and send me a chat message on Skype to set up a session. If I’m available, I can work with my client there and then.

I love this mix of people, technology and nature. I love that I can be in my client’s environment, do my work and then walk out of my office and take my little boy to the park.

To learn more about how online counselling with me works, go to my Skype page.

Calculating the time difference for Skype

Saturday 22 November, 2008

I thought I’d clarify the time differences for clients who wish to see me over Skype.

Melbourne, Australia is GMT+10.

  • For clients on the West Coast USA/Canada: you’re 18 hours behind me.
  • For clients on the East Coast USA/Canada: you’re 15 hours behind me.

During daylight savings time (October to April), Melbourne is GMT+11.

The easiest thing to do is go to my Contact page – it shows the current date and time.

When you set an appointment using my online booking calendar, you set your timezone and then the calendar will adjust to show you availability in your timezone.

Available to see clients in Melbourne and over Skype

Friday 21 November, 2008

Two months ago I shut down a 19-year counselling practice in Seattle, USA and Vancouver, Canada and moved halfway across the world with my Australian wife and 9-month-old son.

I’m now working out of Melbourne, Australia, seeing clients at my office in Elsternwick and over the internet using Skype. I’ve seen clients over Skype for a couple of years now and use it with great success. The geek in me is overjoyed and I’m happy that I can continue to be available for clients who would otherwise not be able to see me.

As you can see, I’ve relaunched my website at www.garthalley.com with new pages about how Skype works and using my online appointment calendar, which automatically converts timezones.

And I’ll be blogging as frequently as I can.

I look forward to seeing you – ‘virtually’ or in person!

Garth

Online Counselling using Skype

I currently use the internet with great success to work with clients who are unable to visit me in person or who prefer to work online. Skype is a FREE, easy to install, high quality video conferencing program. It's effective, confidential and convenient for you.
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Skype testimonial

"It took me a while to schedule my first appointment because I thought figuring out Skype would be a huge hassle. It's not! It's so easy to download and to use. Plus, calls over the internet are free, even internationally! Now I can see Garth in the comfort of my own home - no commute, no parking, no childcare needed. It couldn't be more convenient."